My Aged Care

If you’re finding it harder to do the things you used to, My Aged Care is the Australian Government website and phone line to help you find out what aged care services may be available to help you.

For information on a range of aged care services and how to access them, there are resources available to explain how to get started with My Aged Care.  Find out more. 

Contact details:

Email: https://www.myagedcare.gov.au/contact-form  
Website: myagedcare.gov.au

Phone: 1800 200 422*.

MONDAY TO FRIDAY (closed on public holidays): 8am to 8pm (local time)
SATURDAY: 10am to 2pm (local time)

If you are deaf or have a hearing or speech impairment, My Aged Care can help through the National Relay Service.
Phone:1800 555 677* and ask for 1800 200 422*.

If you need an interpreter, My Aged Care can help through the Translating and Interpreting Service.
Phone:131 450 and ask for 1800 200 422*.

* 1800 calls are free from land lines; calls from mobile phones may be charged.